Privacy Policy

1. INFORMATION TO THE USER

Serrano’s Kitchen, as Data Controller, hereby informs you that, in accordance with the provisions of EU Regulation (EU) 2016/679 from April 27th, (GDPR) and the Spanish Organic Law 3/2018 from December 5th, on Data Protection and Guarantee of Digital Rights (LOPDGDD), your data will be processed by us as reflected in the present Privacy Policy.

In this Privacy Policy we describe how we collect your personal data and why we do so, what we do with it, who we share it with, how we protect it and your choices regarding the processing of your personal data.

This Policy applies to the processing of your personal data collected by the company for the provision of its services. If you agree to the measures in this Policy, you consent to our processing of your personal data as described in this Policy.

2. CONTACT

Company name: Serrano’s Kitchen
Trade name: Serrano’s Kitchen
VAT NUMBER: B86404704
Registered Address: C/Impresores, 20,  28660, Boadilla del Monte, Madrid.
e-mail: info@serranoskitchen.com

3. KEY PRINCIPLES

We have always been committed to providing our services at the highest level of quality, which includes treating your data securely and transparently. Our principles are:

  • Lawfulness: We shall only collect your Personal Data for specified, explicit and legitimate purposes.
  • Data minimisation: We limit the collection of Personal Data to what is strictly relevant and necessary for the purposes for which it was collected.
  • Purpose limitation: We will only collect your personal data for the stated purposes and only according to your wishes.
  • Accuracy: We will keep your personal data up to date and accurate.
  • Data Security: We implement appropriate technical and organizational measures that are adequate to the risks to ensure that your data is not harmed, such as unauthorized disclosure or access, accidental or unlawful destruction or accidental loss or alteration and any other form of unlawful processing.
  • Access and amendment: We have the means for you to access or amend your data when you consider it appropriate.
  • Storage: We shall store your personal data in a lawful and appropriate manner and only for as long as required for the purposes for which it was collected.
  • International transfers: Where your data is to be transferred outside the EU/EEA it will be adequately protected.
  • Third parties: Access and transfer of personal data to third parties shall be carried out in accordance with applicable laws and regulations and with appropriate contractual safeguards.
  • Direct Marketing and Cookies: We comply with applicable advertising and cookie legislation.

4. COLLECTION AND PROCESSING OF YOUR PERSONAL DATA
The types of data that may be requested and processed are:

  • Identification data.

We also automatically collect data about your visit to our website as described in the cookie policy.

Whenever we request your Personal Data, we will clearly inform you of what personal data we are collecting and for what purpose. In general, we collect and process your personal data for the purpose of:

  • Providing information, services, products, relevant information and industry news.
  • Sending communications.

5. LEGITIMACY

In accordance with the applicable Data Protection regulations, your personal data may be processed provided that:

  • You have given us your consent for the purposes of processing. You may, of course, withdraw your consent at any time.
  • If legally required to do so.
  • If there is a legitimate interest that is not undermined by your privacy rights, such as sending commercial information either by subscribing to our newsletter or by your status as a customer.
  • Because it is necessary for the provision of any of our services through a contractual relationship between you and us.

6. TRANSFER OF PERSONAL DATA

Data may be transferred to companies related to Serrano’s Kitchen for the provision of various services in their capacity as Data Processors. The company will not make any transfer, except by legal obligation.

7. YOUR RIGHTS

Regarding the collection and processing of your personal data, you can contact us at any time to:

  • Access your personal data and any other information indicated in Article 15.1 of the GDPR.
  • Amend any personal data that is inaccurate or incomplete in accordance with Article 16 of the GDPR.
  • Delete your personal data in accordance with Article 17 of the GDPR.
  • Restrict the processing of your personal data in accordance with Article 18 of the GDPR.
  • Request the portability of your data in accordance with Article 20 of the RGPD.
  • Object to the processing of your personal data in accordance with Article 21 of the GDPR.

If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal ..

You may exercise these rights by sending a reasoned and accredited communication to info@serranoskitchen.com.

You also have the right to file a complaint with the competent supervisory authority (www.aepd.es) if you consider that the processing does not comply with the regulations in force.

8. LEGAL INFORMATION
The requirements of this Policy supplement, and do not replace, any other requirements under applicable Data Protection law, which shall prevail in any event.

This Policy is subject to periodic review and may be amended by the Company at any time. When this happens, we will notify you of any changes and ask you to re-read the most recent version of our Policy and confirm your acceptance.

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